Privacy Policy

1. Introduction

MockTestPrepAI ("we", "our", "us") operates the website mocktestprepai.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By using MockTestPrepAI, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

When you register or use our services, we may collect:

• Full name and email address
• Account credentials (passwords are hashed and never stored in plain text)
• Payment information (processed securely by Stripe — we do not store card details)
• Exam preferences and selected exam types

2.2 Usage Data

We automatically collect:

• Test scores, answers, and performance analytics
• Audio recordings from speaking tests (processed for AI evaluation and then stored securely)
• Practice exercise history and AI tutor conversation logs
• Browser type, IP address, device information, and pages visited
• Cookies and similar tracking technologies

2.3 Third-Party Data

If you sign in via Google OAuth, we receive your name, email, and profile picture from Google. We do not access any other Google account data.

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our mock test services
• Generate AI-powered scoring, feedback, and personalized study plans
• Process payments and manage subscriptions
• Send transactional emails (test results, password resets, account notifications)
• Analyze usage patterns to improve our platform
• Detect and prevent fraud, abuse, or security incidents
• Display relevant advertisements to free-tier users

4. AI Processing & Audio Data

Your speaking test recordings are sent to OpenAI for transcription and Microsoft Azure for pronunciation assessment. These third-party services process your audio data solely for the purpose of scoring and feedback. We do not sell or share audio recordings with any other parties.

Written responses are processed by OpenAI for scoring against official exam rubrics. Your test content may be used to improve our AI models but is never shared publicly.

5. Data Sharing & Third Parties

We share data only with:

• Stripe — for payment processing (PCI-DSS compliant)
• OpenAI — for AI text generation, scoring, and audio transcription
• Microsoft Azure — for pronunciation assessment
• Hostinger — for transactional email delivery
• Advertising partners — anonymized impression/click data for ads shown to free users

We do not sell your personal information to third parties.

6. Data Security

We implement industry-standard security measures including:

• SSL/TLS encryption for all data in transit (256-bit)
• Bcrypt password hashing with salt
• Secure payment processing via Stripe (we never store card numbers)
• Rate limiting on API endpoints to prevent abuse
• Regular security monitoring and updates

7. Cookies

We use essential cookies for authentication (session tokens) and functional cookies for preferences. We may use analytics cookies to understand how users interact with our platform. You can control cookie settings through your browser preferences.

8. Data Retention

We retain your account data for as long as your account is active. Test results and scores are kept for the lifetime of your account to provide analytics and progress tracking. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law.

9. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and associated data
• Export your test scores and history
• Opt out of marketing communications

To exercise these rights, contact us at support@mocktestprepai.com.

10. Children's Privacy

MockTestPrepAI is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we discover such data, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.

12. Contact Us

For questions about this Privacy Policy, contact us at:
support@mocktestprepai.com